Reports and Analytics

REPORTS_AND_ANALYTICS.md

Reports and Analytics

The Reports section provides data-driven insights into clinic operations, financial performance, and patient activity. Reports can be filtered by time period and exported as needed.


Accessing Reports

Go to Reports in the sidebar.

Access: Admin, Owner, and Accountant roles can access Reports. Doctors may have read-only access to clinical reports depending on their permissions.


Available Reports

1. Consultation Report

Tracks clinical activity over a period.

MetricDescription
Total ConsultationsNumber of completed visits in the period
Consultations by DoctorBreakdown of consultations per doctor
Consultations by Visit TypeBreakdown by consultation, follow-up, procedure, etc.
Top DiagnosesMost common ICD-10 diagnoses recorded

2. Revenue Report

Tracks financial performance.

MetricDescription
Total BilledSum of all invoices issued in the period
Total CollectedPayments received in the period
Outstanding BalanceUnpaid invoice total
Revenue by ServiceBreakdown of income per service type
Payment Method BreakdownCash, card, HMO, bank transfer, etc.
Revenue by DoctorIncome attributed to each provider

3. Patient Demographics Report

Shows the composition and growth of the patient registry.

MetricDescription
New PatientsPatients registered in the period
Active PatientsPatients seen at least once in the period
Age DistributionBreakdown of patients by age group
Sex DistributionMale / Female / Other breakdown
Geographic DistributionBreakdown by city or state

4. Appointment Report

Tracks scheduling efficiency.

MetricDescription
Total AppointmentsAppointments scheduled in the period
CompletedAppointments marked as completed
CancelledAppointments cancelled
No-show RatePercentage of no-shows vs. total scheduled
Walk-in CountWalk-in appointments vs. scheduled
Appointments by DoctorVolume per doctor

5. Doctor Performance Report

Evaluates individual provider productivity.

MetricDescription
Total AppointmentsAssigned appointments in the period
Completed AppointmentsSuccessfully completed
Cancellation RatePercentage of assigned appointments cancelled
No-show RatePercentage of no-shows for this doctor's patients
Average Consultations per DayWorkload measure

6. Inventory Report

Monitors stock status and usage.

MetricDescription
Low Stock ItemsItems at or below reorder level
Out of Stock ItemsItems with zero quantity
Expiring SoonItems expiring within the alert window
Top Used ItemsMost frequently adjusted items in the period

Selecting a Time Period

At the top of each report, use the Period selector:

OptionDescription
TodayCurrent day
This WeekCurrent calendar week
This MonthCurrent calendar month
Custom RangePick a specific start and end date

Click Refresh to reload the report with the new period.


Exporting Reports

Click Export on any report to download the data as a CSV or printable PDF. Exported files include all visible data for the selected period and filters.


Dashboard Snapshot

Many report metrics are also visible on the Dashboard as summary cards. The Reports section provides deeper breakdowns and historical comparison.


Tips

  • Run the Revenue Report monthly and compare with the previous month to track growth trends.
  • Use the No-show Rate in the Appointment Report to identify patterns and optimize reminder settings.
  • The Doctor Performance Report is useful for performance reviews and workload distribution planning.
  • Reports reflect data at the time they are loaded. Click Refresh to get the latest figures.