Privacy Policy

1. Introduction

MyClinicSoft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinic management software and services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, phone number)
• Clinic information and settings
• Patient data entered into the system
• Payment and billing information
• Support communications

2.2 Automatically Collected Information

• Usage data and analytics
• Device information
• IP addresses and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Protection & Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data in transit (SSL/TLS)
• Encryption at rest for stored data
• Role-based access controls
• Regular security audits and assessments
• Comprehensive audit logging
• Secure data centers with physical security

5. Compliance

MyClinicSoft complies with:

• HIPAA (Health Insurance Portability and Accountability Act) - For US-based healthcare providers
• PH DPA (Philippines Data Privacy Act) - For Philippines-based clinics
• GDPR (General Data Protection Regulation) - For EU-based users
• Other applicable regional data protection laws

6. Data Sharing & Disclosure

We do not sell your data. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in operations (under strict confidentiality agreements)
• In connection with a business transfer (merger, acquisition, etc.)

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Object to processing of your data
• Withdraw consent where applicable

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination, we retain data for 30 days, then permanently delete it unless required by law to retain it longer.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in marketing efforts. You can control cookies through your browser settings.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: