Help center
How can we
help you today?
Pick the path that fits — clinic admins get the fastest help from inside the app.
Clinic admins
Open a support request
Log in and send a request from your clinic. You’ll get replies in the app and by email. Other staff can ask their clinic admin.
Go to support requestsEveryone
Browse the FAQ
Quick answers about pricing, features, security, and the eMCR app.
Read the FAQPatients & visitors
Send us a message
Not a clinic user, or can’t log in? Write to us and we’ll help.
Contact us
Quick links
Guides and pages people look for most.
Support hours
Standard
- Monday – Friday
- 9:00 AM – 6:00 PM
- Saturday
- 10:00 AM – 4:00 PM
- Sunday
- Closed
Enterprise
Support hours and response times are agreed in your contract.
Still need help?
Reach our support team directly and we'll get back to you as soon as we can.